Please allow 1-2 weeks for your order to be made and shipped, unless marked READY TO SHIP. Keep in mind that everything is completely made by hand, from start to finish, by only one person. 

Buyers are responsible for customs and import taxes that may apply. I am not responsible for any delays due to customs.

I will gladly accept returns or exchanges if there is a problem with your order. Please contact me within 14 days of delivery, and provide pictures of any problems or mistakes. Items must be sent back within 30 days of delivery.

Jerky treats cannot be returned or exchange due to the fact that they are perishable. 

I do not accept cancelations on any orders. If you have a problem with your order, please contact me. 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.